Unfortunate, But True.

[Resistance]

Yep, they tell you to give them your serial number and machine name, thats about it, they'll ask you a few questions to confirm that everything is legit, and then they try to help.

Just press Ctrl + Alt + S to view your information that you'll end up giving them.

This doesn't go for inf. only, but 4 everyone. Thanks, I am getting a refund, it was re-assembled, I think it was something from the Motor or Processor that get effed from the lousy handling that had occurred from China to America. lol.