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+----- Thread: Unfortunate, But True. (/showthread.php?tid=13759)
Unfortunate, But True. - Resistance - 11-14-2010
So i ordered a new computer, just got it. Opened, wired everything, monitor, computer etc... All wired correctly and plugged in. Now I start it, it says starting windows for the first time, make an account, name the pc,Now for the password. Then before I get to type a letter it all goes BLANK. But before the BLANK screen, some piece of hardware either the motor or processor get screwed up and sounded like a small toy car with real tires making a brake after going 100 Mph on an open street. and Poof, it wont turn back on. Dub checked everything, What went wrong? i am returning it right now for a new one... asses...
RE: Unfortunate, But True. - Reality - 11-14-2010
Most likely because it's an HP. Contact customer support.
RE: Unfortunate, But True. - Xzotic - 11-14-2010
You sure no wire is getting caught in the fan or something? Also if it came pre-assembled I would defiantly send it back
RE: Unfortunate, But True. - Beautiful - 11-14-2010
Yeah HP has issues, and if you call customer support you can't understand them D:
RE: Unfortunate, But True. - Xzotic - 11-14-2010
They also have online chat support. Thats what I used for my Tech support job. Its alot easier because you dont have to actually talk to them. You give them your serial # and all that good stuff and your good to go. Easiest route IMO.
RE: Unfortunate, But True. - AceInfinity - 11-14-2010
Yep, they tell you to give them your serial number and machine name, thats about it, they'll ask you a few questions to confirm that everything is legit, and then they try to help.
Just press Ctrl + Alt + S to view your information that you'll end up giving them.
RE: Unfortunate, But True. - Resistance - 11-14-2010
(11-14-2010, 06:14 PM)Infinity Wrote: Yep, they tell you to give them your serial number and machine name, thats about it, they'll ask you a few questions to confirm that everything is legit, and then they try to help.
Just press Ctrl + Alt + S to view your information that you'll end up giving them.
This doesn't go for inf. only, but 4 everyone. Thanks, I am getting a refund, it was re-assembled, I think it was something from the Motor or Processor that get effed from the lousy handling that had occurred from China to America. lol.
RE: Unfortunate, But True. - SlimDeath - 11-15-2010
Nothing to worry about mate,contact the customer support. They may help you, good luck.
RE: Unfortunate, But True. - INC3PT!0N™ - 06-14-2011
If you took your time setting it all up and you know you did everything perfect and that happened, then dam right i would send it back and i would be on the phone to them complaining, who knows they might even give you a discount or the choice of a better one ;) worth a shot