My chinchilla refuses to use the new dust bath and looks miserable

I recently upgraded my chinchilla's cage and got a fancy new dust bath bowl, thinking she'd love it more than the old plastic one. But ever since I introduced it, she just sits on the floor looking sad and won't hop in for her usual dust bath routine. I've tried putting the dust in different spots inside the bowl and even sprinkled some treats nearby to lure her in, but no luck. She seems less energetic overall, which worries me because she usually perks up right after a bath. Has anyone experienced their chinchilla rejecting a new dust bath setup like this? Could it be the material of the bowl or maybe the dust itself? I'm hoping to get her back to her happy, fluffy self without stressing her out. What would you recommend trying next to encourage her to use it or make her comfortable again?