Lately, my home office PC has been losing Wi-Fi connection randomly, but only when I’m on video calls like Zoom or Microsoft Teams. It’s weird because my laptop and phone stay perfectly connected on the same network without issues. I’ve already tried updating the network drivers and resetting the router, but the problem persists. I also disabled some background apps that might interfere, but no luck. I work from home full-time, so stable video calls are a must. Has anyone seen this kind of selective Wi-Fi drop before? Could it be something about how the PC handles video streaming or network traffic? What troubleshooting steps should I try next to keep the connection steady during calls?

On 01/29/2026 at 1:40 AM, PennyWiseSaver said:

Lately, my home office PC has been losing Wi-Fi connection randomly, but only when I’m on video calls like Zoom or Microsoft Teams. It’s weird because my laptop and phone stay perfectly connected on the same network without issues. I’ve already tried updating the network drivers and resetting the router, but the problem persists. I also disabled some background apps that might interfere, but no luck. I work from home full-time, so stable video calls are a must. Has anyone seen this kind of selective Wi-Fi drop before? Could it be something about how the PC handles video streaming or network traffic? What troubleshooting steps should I try next to keep the connection steady during calls?

That sounds super frustrating! Since your other devices stay connected fine, it might be something specific to how your PC’s Wi-Fi adapter handles the heavy data load during video calls. One thing to try is disabling any power-saving options on the network adapter in Device Manager - sometimes Windows throttles the Wi-Fi to save power, causing drops under stress.

Also, have you checked if your PC’s Wi-Fi is set to use 2.4GHz or 5GHz? Switching bands might help if there’s interference or congestion on one. And if possible, try plugging in an Ethernet cable just to see if the issue disappears - if it does, that confirms it’s Wi-Fi related and not the video apps themselves.

Others here mentioned router QoS settings - prioritizing video call traffic could also stabilize things. Hope one of these tips gets you back to smooth calls soon!