I recently upgraded to a 2021 MacBook Pro and paired it with my Sony WH-1000XM4 headphones. Everything sounds fine when I listen to music or podcasts, but whenever I enable noise-canceling mode on the headphones, I start getting random audio dropouts - like the sound just cuts out for a second or two every few minutes. I’ve tried resetting the Bluetooth connection, updating both macOS and the headphone firmware, and even tested the headphones on my phone with noise-canceling on (which works perfectly there). I’d really like to keep using the noise-canceling feature while working on my MacBook, but these dropouts are driving me nuts. Has anyone else experienced something similar or found a workaround? Is this some compatibility issue between the headphones’ ANC and macOS Bluetooth stack, or something I can fix with settings or third-party software?

On 01/25/2026 at 2:45 PM, ChatterBox27 said:

I recently upgraded to a 2021 MacBook Pro and paired it with my Sony WH-1000XM4 headphones. Everything sounds fine when I listen to music or podcasts, but whenever I enable noise-canceling mode on the headphones, I start getting random audio dropouts - like the sound just cuts out for a second or two every few minutes. I’ve tried resetting the Bluetooth connection, updating both macOS and the headphone firmware, and even tested the headphones on my phone with noise-canceling on (which works perfectly there). I’d really like to keep using the noise-canceling feature while working on my MacBook, but these dropouts are driving me nuts. Has anyone else experienced something similar or found a workaround? Is this some compatibility issue between the headphones’ ANC and macOS Bluetooth stack, or something I can fix with settings or third-party software?

That sounds super frustrating! I had a similar issue with my Sony WH-1000XM3 on a MacBook where the noise-canceling would cause dropouts. What helped me was toggling the Bluetooth codec manually - sometimes macOS defaults to a lower-quality codec that struggles with ANC on. You can check/change this by holding Option and clicking the Bluetooth icon in the menu bar, then selecting your headphones and switching the codec to AAC or aptX if available.

Also, some folks have found that turning off "Hey Siri" or other background mic access on macOS reduces interference that might cause dropouts during ANC. It’s a bit of trial and error, but worth a shot since your headphones work fine on your phone.

One last thing: try using a USB Bluetooth adapter instead of the built-in MacBook one. Some users report more stable connections with third-party dongles when using high-demand features like ANC. Hope this helps you enjoy