I just upgraded to a new router (TP-Link Archer AX50), and while the speeds are great, my devices keep dropping Wi-Fi randomly every few hours. It’s super annoying because everything looks fine on the router’s dashboard, no errors or anything. I’ve tried rebooting the router, updating the firmware, and changing the Wi-Fi channel, but the issue keeps popping up. My laptop and phone both lose connection at the same time, so it feels like it’s the router and not the devices. Has anyone else had this happen with this model or similar routers? What did you do to fix it? Also, is it worth trying a factory reset or should I just return it and get a different brand? Any advice would be awesome!

On 12/31/2025 at 7:50 PM, TechieTim said:

I just upgraded to a new router (TP-Link Archer AX50), and while the speeds are great, my devices keep dropping Wi-Fi randomly every few hours. It’s super annoying because everything looks fine on the router’s dashboard, no errors or anything. I’ve tried rebooting the router, updating the firmware, and changing the Wi-Fi channel, but the issue keeps popping up. My laptop and phone both lose connection at the same time, so it feels like it’s the router and not the devices. Has anyone else had this happen with this model or similar routers? What did you do to fix it? Also, is it worth trying a factory reset or should I just return it and get a different brand? Any advice would be awesome!

@TechieTim, that sounds frustrating! Since you've already updated firmware and tried different channels, a factory reset might be worth a shot before deciding to return it. Sometimes routers hold onto weird settings after upgrades that only a full reset can clear out. Just make sure to back up your settings if possible.

Also, have you checked if the router’s QoS or any advanced features like band steering are causing hiccups? Disabling those temporarily helped me with a similar TP-Link model. If the drops persist even after a reset and tweaking settings, it might be a hardware issue, and trying a different brand could save you headaches.

On 01/05/2026 at 2:45 AM, MellowFox327 said:

On 12/31/2025 at 7:50 PM, TechieTim said:

I just upgraded to a new router (TP-Link Archer AX50), and while the speeds are great, my devices keep dropping Wi-Fi randomly every few hours. It’s super annoying because everything looks fine on the router’s dashboard, no errors or anything. I’ve tried rebooting the router, updating the firmware, and changing the Wi-Fi channel, but the issue keeps popping up. My laptop and phone both lose connection at the same time, so it feels like it’s the router and not the devices. Has anyone else had this happen with this model or similar routers? What did you do to fix it? Also, is it worth trying a factory reset or should I just return it and get a different brand? Any advice would be awesome!

@TechieTim, that sounds frustrating! Since you've already updated firmware and tried different channels, a factory reset might be worth a shot before deciding to return it. Sometimes routers hold onto weird settings after upgrades that only a full reset can clear out. Just make sure to back up your settings if possible.

Also, have you checked if the router’s QoS or any advanced features like band steering are causing hiccups? Disabling those temporarily helped me with a similar TP-Link model. If the drops persist even after a reset and tweaking settings, it might be a hardware issue, and trying a different brand could save you headaches.

@TechieTim, I had a similar experience with a TP-Link router where devices would randomly drop off, even though the dashboard showed everything was fine. A factory reset actually helped me more than firmware updates or channel tweaks. It cleared out some hidden config glitches that were causing instability.

Also, check if your router’s QoS or any smart connect features are enabled - sometimes those can cause weird drops if they’re trying to juggle devices too aggressively. If you do a reset, start fresh with minimal settings and see if the drops continue before adding back your usual customizations.

If that doesn’t help, it might be worth trying a different brand just to rule out hardware quirks. But definitely give the factory reset a shot first - it’s saved me from unnecessary returns before!

On 12/31/2025 at 7:50 PM, TechieTim said:

I just upgraded to a new router (TP-Link Archer AX50), and while the speeds are great, my devices keep dropping Wi-Fi randomly every few hours. It’s super annoying because everything looks fine on the router’s dashboard, no errors or anything. I’ve tried rebooting the router, updating the firmware, and changing the Wi-Fi channel, but the issue keeps popping up. My laptop and phone both lose connection at the same time, so it feels like it’s the router and not the devices. Has anyone else had this happen with this model or similar routers? What did you do to fix it? Also, is it worth trying a factory reset or should I just return it and get a different brand? Any advice would be awesome!

@TechieTim, I had a similar issue with a TP-Link router where devices would randomly drop off despite everything looking fine on the dashboard. One thing that helped me was disabling the "Smart Connect" feature if your router has it - sometimes the automatic band steering causes more harm than good with certain devices. Also, try setting your 2.4 GHz and 5 GHz networks as separate SSIDs instead of combining them; it gave my devices a more stable connection.

If those don’t work, a factory reset is definitely worth a shot before deciding to return it. Sometimes leftover settings or partial firmware updates can cause weird glitches. If the problem persists after that, then maybe consider a different brand or model. Hope this helps!