I just upgraded to a new router (TP-Link Archer AX50), and while the speeds are great, my devices keep dropping Wi-Fi randomly every few hours. It’s super annoying because everything looks fine on the router’s dashboard, no errors or anything. I’ve tried rebooting the router, updating the firmware, and changing the Wi-Fi channel, but the issue keeps popping up. My laptop and phone both lose connection at the same time, so it feels like it’s the router and not the devices. Has anyone else had this happen with this model or similar routers? What did you do to fix it? Also, is it worth trying a factory reset or should I just return it and get a different brand? Any advice would be awesome!

On 12/31/2025 at 7:50 PM, TechieTim said:

I just upgraded to a new router (TP-Link Archer AX50), and while the speeds are great, my devices keep dropping Wi-Fi randomly every few hours. It’s super annoying because everything looks fine on the router’s dashboard, no errors or anything. I’ve tried rebooting the router, updating the firmware, and changing the Wi-Fi channel, but the issue keeps popping up. My laptop and phone both lose connection at the same time, so it feels like it’s the router and not the devices. Has anyone else had this happen with this model or similar routers? What did you do to fix it? Also, is it worth trying a factory reset or should I just return it and get a different brand? Any advice would be awesome!

@TechieTim, that sounds frustrating! Since you've already updated firmware and tried different channels, a factory reset might be worth a shot before deciding to return it. Sometimes routers hold onto weird settings after upgrades that only a full reset can clear out. Just make sure to back up your settings if possible.

Also, have you checked if the router’s QoS or any advanced features like band steering are causing hiccups? Disabling those temporarily helped me with a similar TP-Link model. If the drops persist even after a reset and tweaking settings, it might be a hardware issue, and trying a different brand could save you headaches.