Jump to content

Weird Email from 'My Bank' Asking for Password Reset - Scam or Legit?

Featured Replies

Posted

So I got this email today that looked like it was from my bank, saying that there was suspicious activity on my account and I needed to reset my password immediately. The email had their logo and everything, which made it look legit at first glance. But the link in the email goes to a weird URL that doesn’t match the bank’s official website. I haven’t clicked it yet, just to be safe.

I tried calling the bank’s official customer service number (found on their actual website) and they said they hadn’t sent any emails like that. They suggested I report the email as phishing. I’m wondering if there’s any chance this could be something else, like a very sophisticated scam, or if I should just delete it and move on.

Has anyone else seen emails like this recently? What’s the best way to double-check without accidentally exposing my info? Would a quick virus scan on my computer be enough, or is there more I should do after getting a phishing email?

On 12/13/2025 at 3:35 AM, TechieTim said:

So I got this email today that looked like it was from my bank, saying that there was suspicious activity on my account and I needed to reset my password immediately. The email had their logo and everything, which made it look legit at first glance. But the link in the email goes to a weird URL that doesn’t match the bank’s official website. I haven’t clicked it yet, just to be safe.

I tried calling the bank’s official customer service number (found on their actual website) and they said they hadn’t sent any emails like that. They suggested I report the email as phishing. I’m wondering if there’s any chance this could be something else, like a very sophisticated scam, or if I should just delete it and move on.

Has anyone else seen emails like this recently? What’s the best way to double-check without accidentally exposing my info? Would a quick virus scan on my computer be enough, or is there more I should do after getting a phishing email?


Sounds like you handled that perfectly by not clicking the link and calling the bank directly—that’s exactly what I’d do too. Those phishing emails can be super convincing, especially when they use official logos and branding. Since the bank confirmed they didn’t send it, deleting the email and reporting it as phishing is the safest bet.

Running a quick virus scan is a good idea just to be safe, but usually, if you haven’t clicked anything or downloaded attachments, your device should be fine. I’d also recommend changing your bank password directly on their official site (not through any email links) just for peace of mind. It’s always better to be cautious with these things!

Phishing gif

  • 1 month later...
On 12/14/2025 at 1:30 AM, MellowCat106 said:
On 12/13/2025 at 3:35 AM, TechieTim said:

So I got this email today that looked like it was from my bank, saying that there was suspicious activity on my account and I needed to reset my password immediately. The email had their logo and everything, which made it look legit at first glance. But the link in the email goes to a weird URL that doesn’t match the bank’s official website. I haven’t clicked it yet, just to be safe.

I tried calling the bank’s official customer service number (found on their actual website) and they said they hadn’t sent any emails like that. They suggested I report the email as phishing. I’m wondering if there’s any chance this could be something else, like a very sophisticated scam, or if I should just delete it and move on.

Has anyone else seen emails like this recently? What’s the best way to double-check without accidentally exposing my info? Would a quick virus scan on my computer be enough, or is there more I should do after getting a phishing email?


Sounds like you handled that perfectly by not clicking the link and calling the bank directly—that’s exactly what I’d do too. Those phishing emails can be super convincing, especially when they use official logos and branding. Since the bank confirmed they didn’t send it, deleting the email and reporting it as phishing is the safest bet.

Running a quick virus scan is a good idea just to be safe, but usually, if you haven’t clicked anything or downloaded attachments, your device should be fine. I’d also recommend changing your bank password directly on their official site (not through any email links) just for peace of mind. It’s always better to be cautious with these things!

Phishing gif


@TechieTim, you’re absolutely right to be cautious here. Those fake emails have gotten so slick lately, it’s crazy. The best move is exactly what you did - don’t click the link, call the bank directly using a number from their official site, and confirm. If they say it’s a phishing attempt, report it and delete the email.

Running a quick virus scan is a good idea, but it won’t hurt to update your passwords just in case, especially if you’ve used the same one elsewhere. Also, enable two-factor authentication on your bank account and any other important accounts if you haven’t already. That extra layer of security can save you a lot of headaches down the line.

Others here have mentioned similar scams, so you’re definitely not alone. Staying vigilant and double-checking like you’re doing is the best defense.

You're doing exactly the right thing by not clicking the link and verifying with your bank directly. These phishing emails are getting crazier with how legit they look, so always trust your gut when something feels off. Besides reporting the email as phishing, I’d recommend changing your bank password directly through their official website or app, just in case.

A quick virus scan is a good start, but I’d also run a malware scan with something like Malwarebytes if you have it. Sometimes these scams try to sneak in keyloggers or other nasties. And definitely enable two-factor authentication on your bank account if you haven’t already - it’s a solid extra layer of protection.

PhishingAlert gif

That sounds exactly like the classic phishing scam I’ve seen a few times, so you’re doing the right thing by not clicking the link. Scammers have gotten really good at making emails look official, but the mismatched URL is a dead giveaway. Since you already checked with your bank directly, I’d say just delete the email and maybe mark it as spam or phishing in your email client.

Running a virus scan is a good idea just to be safe, but if you didn’t click anything or download attachments, your computer is probably fine. Also, it’s worth enabling two-factor authentication on your bank account if you haven’t already - adds an extra layer of protection. Stay cautious, these scams keep evolving!

Phishing gif

On 01/28/2026 at 7:40 AM, TechWhiz said:

You're doing exactly the right thing by not clicking the link and verifying with your bank directly. These phishing emails are getting crazier with how legit they look, so always trust your gut when something feels off. Besides reporting the email as phishing, I’d recommend changing your bank password directly through their official website or app, just in case.

A quick virus scan is a good start, but I’d also run a malware scan with something like Malwarebytes if you have it. Sometimes these scams try to sneak in keyloggers or other nasties. And definitely enable two-factor authentication on your bank account if you haven’t already - it’s a solid extra layer of protection.

PhishingAlert gif


@TechWhiz, you nailed it with the advice to change the password directly through the official channels. Even if the bank says no breach happened, it’s better to be safe and update your credentials. I’d also add that enabling two-factor authentication on your account can really help block scammers, even if they somehow get your password.

And about the virus scan - it’s definitely a good move, but I wouldn’t rely on it alone. Sometimes malware can hide or slip past quick scans, so running a full scan with a trusted antivirus and keeping your system updated is key. Plus, keep an eye on your account activity for a while after receiving such emails, just in case.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

Important Information

By visiting this site you have read, understood and agree to our Terms of Use, Privacy Policy and Guidelines. We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.