Google 403 error

[videoweb]

Hello

Hosting company said they did not reject googlebot.
File robots.txt was just added yesterday.
sitemap also was just added yesterday.
htaccess file content as below:

# Use PHP5 as default
AddHandler application/x-httpd-php5 .php
RewriteEngine On
RewriteRule ^News-([a-zA-Z0-9-|%]+)_([0-9]+)\.html$ news_show.php?fp=$1&id=$2
RewriteRule ^Product-([\.a-zA-Z0-9-|%]+)_([0-9]+)\.html$ product-detail.php?fp=$1&pid=$2
ErrorDocument 400 /400.shtml
ErrorDocument 401 /401.shtml
ErrorDocument 403 /403.shtml
ErrorDocument 404 /404.shtml
ErrorDocument 500 /500.shtml"

Can someone please shed some light here.

Cheers

[DAMINK™]

Why is there a quote tag after the 500 error document?
ErrorDocument 500 /500.shtml"

Also how do you know googlebot was banned or denied?
What software are you running? Like a forum or what?

[videoweb]

Hi Damink, good of you to reply.

Sorry there is no quote tag at the end on 500 error doc, not sure how that got in there

Here is the sitemap if that helps
<sitemapindex><sitemap><loc>http://cdn.attracta.com/sitemap/2057443/0.xml.gz</loc><lastmod>2012-05-18</lastmod></sitemap></sitemapindex>

Thanks