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Dell Studio XPS 13" ( Desktop Corrupt)
#1
Hi Guys.

I was just going to make this to ask if anyone else has had this problem.

Well my Gma's PC was screwed up back in November ( When I joined SF ) and a guy came and looked at it several times, replacing ALL internal hardware each time.

Every time something was screwed up.

Well this last time ( a few months back ) he came and did another swap out of all the refurb equipment.

Well everything was fixed EXCEPT the desktop folder.

Now every time you turn it on it goes to the BIOS boot screen and then boots into Windows 7 Home Premium.

After you login it pops up about 5,000 messages ( EXAGERATION ) saying that the C:/Desktop folder is unreadable.

Then you click all of them out and it pops up another error saying the same thing.

You click it out and try to run any program like Google Chrome, FireFox, etc... and it say that C:/desktop/chrome.exe is corrupt and you have to run Chkdsk utility to fix it.

Well you go and search it and then run it and it pops up the CMD for a second and then closes and nothing happens.

Well they sent her a new laptop ( FINALLY ) after about 3 months and this new one is a Dell XPS 15.6"

A little better specs, (Graphics, Sound, HDD Size, etc..) and it runs for about $1,049 USD on Dell.com .

I am wanting to keep this old Studio XPS and try to swap out HDD's and maybe install Linux or something like Ubuntu.

So there is my story.

Have any of you ever had this problem before?

Leave your feedback, comments below!
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#2
I wouldn't suggest any products by Dell. All they do is cause problems.

Try other brands such as Asus, HP, and Sony. I have used them, along with family members of mine, and we have no issues.
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#3
(02-27-2011, 01:34 PM)Deltron Wrote: I wouldn't suggest any products by Dell. All they do is cause problems.

Try other brands such as Asus, HP, and Sony. I have used them, along with family members of mine, and we have no issues.

I have an HP myself but my grandma doesn't go with anything other than what she knows...

You know the "Don't like change" thing...
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#4
(03-01-2011, 05:42 PM)Shock Wrote: I have an HP myself but my grandma doesn't go with anything other than what she knows...

You know the "Don't like change" thing...

I understand what you're saying. But why not change from a company that has given you so many troubles?
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#5
(03-01-2011, 05:46 PM)Deltron Wrote: I understand what you're saying. But why not change from a company that has given you so many troubles?


Ask her that...

Like I said, she is used to Dell...
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#6
(03-01-2011, 06:54 PM)Shock Wrote: Ask her that...

Like I said, she is used to Dell...

Sounds like a stubborn lady. You should tell her yourself.

Anyways, best of luck trying to get her to switch over. Just emphasize how many problems Dell has encountered, and how many good reviews you've heard from different brands.
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#7
(03-01-2011, 08:00 PM)Deltron Wrote: Sounds like a stubborn lady. You should tell her yourself.

Anyways, best of luck trying to get her to switch over. Just emphasize how many problems Dell has encountered, and how many good reviews you've heard from different brands.


I have tried so many times...

She doesn't like advice form me because it confuses her and then she things I am a hacker that looks up porn all day...

Dell installed Teamviewer onto her PC and she asked me to uninstall it because she thought it would give her a virus from the Dell PC that was connected to her hahaha
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#8
Refurb'd PC's are already patched up.. Sadly your warranty is void with the guy looking at it. No returns possible.

If you don't want to pay hundreds of dollars for the repair get a new one. That's my advice
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#9
(03-08-2011, 12:42 AM)PaperBag Wrote: Refurb'd PC's are already patched up.. Sadly your warranty is void with the guy looking at it. No returns possible.

If you don't want to pay hundreds of dollars for the repair get a new one. That's my advice

No, They are putting refurb parts on it and it is a Dell employee that looked at it. Please read the post before you reply.

Also, As I have stated she has already gotten a replacement and it has an i5 Processor + Many Accessories ^.^

We emailed them and they said we would have to pay $900 to buy it out since they would lose money but it is completely f*cked up anyways so they can have it...

Oh well, We sent it back so this thread is done.
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#10
What does your grandma do, honestly? I gave my grandma my old laptop and she was happy as a clam. Stop wasting $100s of dollars. Tell her to get a Laptop, Dell if you have to. This will be cheaper, and probably better for her. Unless she is some mad programmer or is rendering videos she made all day... Tongue
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