New HD Issue

[Solidify]

I'm pretty sure that there's nothing wrong with the installation disk. For one, I've used it several times. Also, I used check-sums to affirm the MD5 and MD4 hashes were correct.

I feel ashamed to say that I'm going to result in having a technician fix it for 90 dollars tomorrow.

[AceInfinity]

Why did you scratch out the real free space and the total size on the drive information from the png image? Also, have you had any data on this drive before? or is this a completely new drive that you're trying to format for Win7?

The last image you posted for the Windows 7 OS doesn't tell me anything really. It's fairly useless at this point.

The BIOS should be in your boot menu upon startup. You'll see the option for that. If you have other information on the new hard drive from a different OS it could cause lots of conflicts. When you go to Windows 7, do NOT upgrade. It's easier, but it's better to wipe out everything and install from scratch. I still dont know why you drew over the information for your hard drive capacity though. That makes no sense, it's not secure information.

But if you did that because it's reading less, you might have issues with the hard drive itself. That being you already tried installing Windows 7 in an improper way.

Check your BIOS settings though and post them here. it should be in the boot menu. Normally it will tell you to press F1, F2, or the Delete key to get in. Don't change anything though.. I want to see the default settings.

[Solidify]

Why did you scratch out the real free space and the total size on the drive information from the png image? Also, have you had any data on this drive before? or is this a completely new drive that you're trying to format for Win7?

The last image you posted for the Windows 7 OS doesn't tell me anything really. It's fairly useless at this point.

The BIOS should be in your boot menu upon startup. You'll see the option for that. If you have other information on the new hard drive from a different OS it could cause lots of conflicts. When you go to Windows 7, do NOT upgrade. It's easier, but it's better to wipe out everything and install from scratch. I still dont know why you drew over the information for your hard drive capacity though. That makes no sense, it's not secure information.

But if you did that because it's reading less, you might have issues with the hard drive itself. That being you already tried installing Windows 7 in an improper way.

Check your BIOS settings though and post them here. it should be in the boot menu. Normally it will tell you to press F1, F2, or the Delete key to get in. Don't change anything though.. I want to see the default settings.

I scratched out the HD size because I Googled the error that I was getting to get an image to show you all but the size wasn't the same as my new HD. Not a big deal but I just felt I'd do it.

The last image is there because it shows you that I have an Intel processor. I overheard on another forum that for Intel, I need to set it to RAID and if I had another called AMD or some sort, it would be AHCI. That's why I provided that picture.

It's a brand new 1TB HD with nothing on it. There is nothing wrong with the HD. And I found out how to meddle with my BIOS but I don't know what to do in there. I already tried the following;

I went into my BIOS and saw the both "Onboard IDE Controller" and Onboard SATA Controller" were Enabled so I decided to try Disabling the "Onboard IDE Controller" only and leaving the SATA enabled. It gave me the same results.

So at this point, I'm assuming my BIOS needs to be updated but I have no idea how to update it correctly. I don't want to download the wrong firmware.

Spoiler (Click to View)

This is what I have right now.

[AceInfinity]

I scratched out the HD size because I Googled the error that I was getting to get an image to show you all but the size wasn't the same as my new HD. Not a big deal but I just felt I'd do it.

The last image is there because it shows you that I have an Intel processor. I overheard on another forum that for Intel, I need to set it to RAID and if I had another called AMD or some sort, it would be AHCI. That's why I provided that picture.

It's a brand new 1TB HD with nothing on it. There is nothing wrong with the HD. And I found out how to meddle with my BIOS but I don't know what to do in there. I already tried the following;

I went into my BIOS and saw the both "Onboard IDE Controller" and Onboard SATA Controller" were Enabled so I decided to try Disabling the "Onboard IDE Controller" only and leaving the SATA enabled. It gave me the same results.

So at this point, I'm assuming my BIOS needs to be updated but I have no idea how to update it correctly. I don't want to download the wrong firmware.

Spoiler (Click to View)

This is what I have right now.

Yeah, mine is set to AHCI because I have an AMD quad core processor. Yours should be set to RAID. You were in the BIOS settings, did you notice whether it was set to RAID or not. First things are first. Then you move onto the next step.

If the case is that you should update your BIOS, then you should remember to make a backup of your current one if you can. Then you'll have to clear the settings for the BIOS, and reconfigure it, making sure that the right settings are selected based on how you want your computer. But unless you change your processor, RAID should be selected then.

You shouldn't have to worry about downloading the wrong update. Write down your computer brand or motherboard brand, and it should help you locate the update that you need on the manufacturers website. Always make sure you donwload a BIOS update from your manufacturers website though. If you need the version you can easily find it with msinfo32.exe

[Herm1t]

Do not spend a cent on technical support. you cansolve it.

do as infinity said and inform us if the problem fixed or not.

too bad we cant teamview bios

[AceInfinity]

Do not spend a cent on technical support. you cansolve it.

do as infinity said and inform us if the problem fixed or not.

too bad we cant teamview bios

You can't take computer generated screen shots either lol. It would be useful to see what his settings are at the moment though, if he could take one from a camera.

[Herm1t]

Yeah :S

maybe he should take some picture with his mobile phone.

crap i hope he wont pay for someone to get it installed :/

[Solidify]

Here is the video that you guys asked for. Please try to figure it out ASAP because I have an appointment tonight to bring my computer to a technician and he gave me an estimate of 90$. I know my problem is something really stupid and tiny and if I can save 90 bucks, I'll be really grateful.

[yt]http://www.youtube.com/watch?v=BWcBzXRTHk8[/yt]

[AceInfinity]

Alright, so i've noticed your SATA Hard disk is set to Thrid IDE Master, and your primary master and slave are not detected. You don't want it at third though.

I believe in your boot screen, that you'll have some options.

"Boot Device Priority" and "Hard Disc Drives".

Try Select Hard Disc Drives first and pick your new SATA drive as 1st drive and your other drives (if you are adding more) to second and third. This will tell the computer that it is to boot from the new SATA drive in Third IDE first when you format it for Windows 7.

In Boot Device Priority I usually have my DVD or CD drive as first in case I have an installation disk that I want to use on my computer. It will take the priority of checking for something in that drive before booting up. Then my hard drive, and floppy.

Once you have this boot order setup you can restart windows and put in your Windows 7 Setup CD and install. It will partition and format the drive for you automatically. You mentioned your Motherboard is compatible with SATA, so i'm not worried about that.

From what I see you only have 1 drive? But if you're adding more and you have problems you can always change the drive letters in Administrative Tools to make them what you want.

Youre C drive = Primary Master, and the D drive = Primary Slave. So I have my main big hard drive identified as the primary master on most of my machines and for an example, in my machine with Vista, I have my factory image on the primary slave with the D drive letter.

[Solidify]

Try Select Hard Disc Drives first and pick your new SATA drive as 1st drive and your other drives (if you are adding more) to second and third. This will tell the computer that it is to boot from the new SATA drive in Third IDE first when you format it for Windows 7.

My BIOS does not even recognize my new SATA HD. When I boot my computer, it doesn't show that it loaded up on the black screen but I see when I try to install W7.

The technician that I brought my computer to tonight assumes that the issue is just as I suspected; my BIOS needs to be updated. It's current version dates back to 2007. I don't know if that's too long since an update with regards to a system's BIOS but let's hope that's the issue.

I'm picking up my computer tomorrow afternoon. It'll be formatted by then. All this for nothing.