05-10-2010, 01:17 AM
@OP follow these instructions:
Step 1
Please run HijackThis, click Do a system scan only, and place a check next to the following line(s) if present:
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
Then, close all other open windows and click Fix Checked. A reboot may be required.
Step 2
Please perform a Kaspersky Online Scan of your computer by clicking here.
An alternative link to the Kaspersky Online Scan Tool can be found here.
You will be taken to a web page. It will look like this:
Step 1
Please run HijackThis, click Do a system scan only, and place a check next to the following line(s) if present:
R3 - URLSearchHook: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
Then, close all other open windows and click Fix Checked. A reboot may be required.
Step 2
Please perform a Kaspersky Online Scan of your computer by clicking here.
An alternative link to the Kaspersky Online Scan Tool can be found here.
You will be taken to a web page. It will look like this:
- Click on the Accept button and install any components it needs.
- The program will install and then begin downloading the latest definition files.
- After the files have been downloaded on the left side of the page in the Scan section select My Computer.
- This will start the program and scan your system.
- The scan will take a while, so be patient and let it run (at times it may appear to stall).
- Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
- Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
- Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
- Once the scan is complete, click on View scan report. To obtain the report:
- Click on: Save Report As
- Next, in the Save as prompt, Save in area, select: Desktop
- In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select:Text file [*.txt]
- Then, click: Save
- Please post the Kaspersky Online Scanner Report in your reply.
- If you need help performing the above steps, an animated tutorial can be found here.