09-12-2011, 02:14 PM
(09-11-2011, 06:57 PM)Ace Wrote: Most of those IT tech people are idiots. (Definitely the one's i've spoken to anyway, and heard about***.) I've tried a few times to solve complex PC problems, and it seemed like I was trying to teach him further knowledge on what I already knew, which should give you an idea that he couldn't solve my problem anyway, because I was already over his head. Most of them give you the basics anyway, and when they can't solve it for you... Here's my favorite answer: "Well, if you have the CD/DVD installation disc you can boot your PC operating system from that thing and solve all your computer corruption if there is anything on your system that is corrupted."
I wish I could get paid to say that to every customer.
We had them saving all their files on the network and we had a deployment server to install windows for us so it was more like "well we've tried everything (restarting) so we're going to take your computer and reinstall windows on it. Not the best way to do things but it was faster for us.
(09-12-2011, 10:43 AM)SaNƹ Wrote: Congratulations on the job. I would love to work in a PC repair shop in the future as well. I'm working on getting my certifications.That'd be your A+ certification right?