08-03-2011, 06:46 PM
(08-02-2011, 08:07 PM)CaptainFX Wrote: I think the disk is DVD disk.
The most likely cause is that the disc is too advanced for the current device settings, although I had something similar a while back, when I updated my audio outputs. First confirm you are using the correct media for the player and it is a DVD drive.
If it is correct open your Device Manager (Start > Control Panel > System > Hardware tab) and see if the device is visible. If not, it needs to be reinstalled. If so double click the device to bring up the properties (if you have made any chnages to your mutlimedia setup, you may receive a microsoft error 38, 39 or 41 and will need a registry update from micrsoft).
From the device properties you will be able to confirm if the device is working/installed properly, the drivers are up to date and perform other trouble shooting.
Best case scenario, you are behind one or two updates. So-so situation you may need a registry update. Worst case you will need to reintasll the device.