[CLOSE]Personalize not there? * PROBLEM SOLVED*

[Impulses SF]

Right click desktop>personalize

OR

start>Run "control" (this opens control panel)>Appearance and personalization

Try those. Is it her own personal laptop? Some schools and businesses don't allow the customization of the machine.

lol I tried everything to find the Personalize option.. Nowhere to be found.
Yes it is her own, however she bought it brand new from a guy we know, not from a store.