02-22-2011, 06:50 PM
Ive always been really happy with Lockerz up until about a week ago. I've had decent luck in the past with a few redemptions (nothing too exciting, a few gift cards), so I really believed in this site. Redemptions sell out fast, last approximately 2 minutes, and they are not announced ahead of time. If you're lucky like me and work from home, you may be able to occasionally snag a prize.
The other way you can win prizes is by saving up your points and using them to buy merchandise. Since it it incredibly difficult to 'redeem', this is what I have been doing.
However - My account was just closed. I have not used bots, I have not cheated in any way. One day I couldn't log in, two days later I got an email saying their fraud team thinks I did 'something' wrong. (I received a generic form letter with some of their rules on it, none of which I had broken.)
I've even been stupid enough to purchase their 'wallpapers' and 'shop'. They've got a bit of money out of me. I'd been saving up my points for almost a year and a half, and had just broken the 200k mark - and suddenly - now my account has been deactivated. And, per their email, 'my points have been zeroed out' and my two pending redemption prizes have been revoked.
I've contacted support - I asked them to tell me exactly what I have done wrong, and to send me some proof because I have NOT broken any of their rules. They will not respond. So I then contacted the CEO Kathy who returned a one-line response 'The decisions of the fraud team are final.'
Needless to say, I'm mad as hell.
Seriously!? I'm starting to think maybe Lockerz really IS the scam everyone thinks it is. I've seen people on forums complain that they finally cashed in a big prize and suddenly their account was revoked. I've seen other people on Facebook complain that Lockerz closed their account, and always assumed they had cheated or done something wrong. Now I'm not so sure.
So today I contacted the Better Business Bureau. If you've had your account closed or a prize revoked for absolutely no reason (and they won't even tell you why), you should too.
https://odr.bbb.org/odrweb/public/getstarted.aspx
The other way you can win prizes is by saving up your points and using them to buy merchandise. Since it it incredibly difficult to 'redeem', this is what I have been doing.
However - My account was just closed. I have not used bots, I have not cheated in any way. One day I couldn't log in, two days later I got an email saying their fraud team thinks I did 'something' wrong. (I received a generic form letter with some of their rules on it, none of which I had broken.)
I've even been stupid enough to purchase their 'wallpapers' and 'shop'. They've got a bit of money out of me. I'd been saving up my points for almost a year and a half, and had just broken the 200k mark - and suddenly - now my account has been deactivated. And, per their email, 'my points have been zeroed out' and my two pending redemption prizes have been revoked.
I've contacted support - I asked them to tell me exactly what I have done wrong, and to send me some proof because I have NOT broken any of their rules. They will not respond. So I then contacted the CEO Kathy who returned a one-line response 'The decisions of the fraud team are final.'
Needless to say, I'm mad as hell.
Seriously!? I'm starting to think maybe Lockerz really IS the scam everyone thinks it is. I've seen people on forums complain that they finally cashed in a big prize and suddenly their account was revoked. I've seen other people on Facebook complain that Lockerz closed their account, and always assumed they had cheated or done something wrong. Now I'm not so sure.
So today I contacted the Better Business Bureau. If you've had your account closed or a prize revoked for absolutely no reason (and they won't even tell you why), you should too.
https://odr.bbb.org/odrweb/public/getstarted.aspx