01-09-2011, 06:04 PM
Unfortunately, Supportforums covers a virtually endless number of topics. A user's situation and the solution to their problem(s) might be vastly different from another user's, even though their problems are of the same nature. Let's say one user has problems with depression that stems from losing his parents. Then, another user has depression that stems from not having friends. The advice given to these two people would be quite different, I'd think. How would we know which topic to include in the help documents? If we were to include all good guides covering different problems, it'd create quite a lengthy help document. If a user wants help, he will do a simple search or browse through a few pages of topics, I'm sure.
I am not saying your idea is bad.. but you must admit it'd be hard to create a concise guide that actually helped a lot of people.
I am not saying your idea is bad.. but you must admit it'd be hard to create a concise guide that actually helped a lot of people.