10-05-2009, 01:12 PM
Sorry if this is in the wrong forum...
Hi, I'm having a problem with the internet. I'm running windows xp and Dell C521, with Cavalier DSL (cavtel.com) as my ISP, Zhone modem, model number 6381-A3-200, and I am connected to a NETGEAR router, but that doesn't matter much, because I tried connected right from my modem to my computer, bypassing my router, and it still disconnects, so it's not the router.
Every hour my connection to the internet just shuts off and comes back on almost instantly, maybe 5 seconds. So lets say I get on my computer at 11:27 AM it will cut off at 12:27 PM, 1:27 PM, 2:27 PM, etc. But, if I come on my computer at 11:55 AM, then it will cut off at 12:55 PM, etc.
It comes back on right after. This isn't a problem when it comes to browsing the web and whatnot. It affects my gaming, streaming, downloading, uploading, and instant messaging greatly, though. When I'm in an online game, I always disconnect at the hour.
Can anyone help me fix this problem? Or explain to me what the problem actually is?
I have tried going into my NIC and un-checking all the options in the power managment tab, still doesn't work. My lease expires 1 day from when it got it, not every hour. I tried updating my LAN driver, same thing, i even tried disabling my security suite. Contacted Cavalier, and they couldnt find anything remotely, they came to my house and the tech thought it was the security system in my house, but it was on another line, then he unplugged a phone in the basement, shrugged, said to call them back if your still experiencing problems, when he barely did anything, and left.:angry:
Please help. Thanks.
Hi, I'm having a problem with the internet. I'm running windows xp and Dell C521, with Cavalier DSL (cavtel.com) as my ISP, Zhone modem, model number 6381-A3-200, and I am connected to a NETGEAR router, but that doesn't matter much, because I tried connected right from my modem to my computer, bypassing my router, and it still disconnects, so it's not the router.
Every hour my connection to the internet just shuts off and comes back on almost instantly, maybe 5 seconds. So lets say I get on my computer at 11:27 AM it will cut off at 12:27 PM, 1:27 PM, 2:27 PM, etc. But, if I come on my computer at 11:55 AM, then it will cut off at 12:55 PM, etc.
It comes back on right after. This isn't a problem when it comes to browsing the web and whatnot. It affects my gaming, streaming, downloading, uploading, and instant messaging greatly, though. When I'm in an online game, I always disconnect at the hour.
Can anyone help me fix this problem? Or explain to me what the problem actually is?
I have tried going into my NIC and un-checking all the options in the power managment tab, still doesn't work. My lease expires 1 day from when it got it, not every hour. I tried updating my LAN driver, same thing, i even tried disabling my security suite. Contacted Cavalier, and they couldnt find anything remotely, they came to my house and the tech thought it was the security system in my house, but it was on another line, then he unplugged a phone in the basement, shrugged, said to call them back if your still experiencing problems, when he barely did anything, and left.:angry:
Please help. Thanks.