09-29-2010, 05:13 AM
(This post was last modified: 09-29-2010, 05:39 AM by N3w_2_H@Ck1n™.)
Hi, my name is Michael and I will be your helper today.
Please be patient as I analyze your log for any infections present on your system. If found, I will present you the proper removal instructions for disinfecting your system. Please always follow the instructions I give in order, it's vital you do so.
Please do not create any new threads on this while we are working on your system, as it wastes another volunteer's time. Also, while we are working on this system, I'd appreciate it if you do not install any new software, as it may hinder our process.
Thank you for your patience.
Step 1:
Please download Malwarebytes' AntiMalware.
Double click mbam-setup.exe to install the application.
Step 2:
Download DDS.scr by sUBs & save it to your desktop.
Link
So remember, in your next reply, please include:
Thank you.
P.S I see no immediate threats in your HJT log, so you can stop worrying for now while I have a deeper look as sometimes nasties can avoid being seen by HJT, though that's not common.
Please be patient as I analyze your log for any infections present on your system. If found, I will present you the proper removal instructions for disinfecting your system. Please always follow the instructions I give in order, it's vital you do so.
Please do not create any new threads on this while we are working on your system, as it wastes another volunteer's time. Also, while we are working on this system, I'd appreciate it if you do not install any new software, as it may hinder our process.
Thank you for your patience.
Step 1:
Please download Malwarebytes' AntiMalware.
Double click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select Perform Quick Scan, then click Scan.
The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to restart. Restart if it tells you to.
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy and paste the entire report in your next reply.
Step 2:
Download DDS.scr by sUBs & save it to your desktop.
Link
- Double-Click on dds.scr and a command window will appear. This is normal
- Shortly after two logs will appear, DDS.txt & Attach.txt
- A window will open instructing you save & post the logs
- Save the logs to a convenient place such as your desktop
- Copy the contents of both logs & post in your next reply
So remember, in your next reply, please include:
- MBAM Log
- DDS Log
Thank you.
P.S I see no immediate threats in your HJT log, so you can stop worrying for now while I have a deeper look as sometimes nasties can avoid being seen by HJT, though that's not common.