Ok so basically I ordered a domain with One.com.
I didn't realize that they didn't offer Whois protection, so I had a talk to one of the support team, and asked for information on how I could get a refund on the domain.
He gave me a link and I requested for a refund, with the reasoning being that I wasn't aware they didn't offer Whois protection.
So I figured everything was fine, I was getting my money back, and planned to just purchase the same domain elsewhere.
I then asked one of the support team when the refund would go through to my bank account, and they told me 3-5 days. I asked a few general questions, one of them being "Can you remove my Whois information while my refund is being processed".
I got told that it wasn't possible because I still own the domain for a whole year. I was confused, as I'd just requested a refund...
Well it turns out, because I wasn't aware that they didn't offer Whois Protection, I get a 100% refund of my money, AND I get to keep the domain name, along with a standard hosting package, for a whole year!
And after 60 days, I'll be able to push the domain to another company with Whois Protection.
I'm quite happy about this so thought I'd tell you all!
I didn't realize that they didn't offer Whois protection, so I had a talk to one of the support team, and asked for information on how I could get a refund on the domain.
He gave me a link and I requested for a refund, with the reasoning being that I wasn't aware they didn't offer Whois protection.
So I figured everything was fine, I was getting my money back, and planned to just purchase the same domain elsewhere.
I then asked one of the support team when the refund would go through to my bank account, and they told me 3-5 days. I asked a few general questions, one of them being "Can you remove my Whois information while my refund is being processed".
I got told that it wasn't possible because I still own the domain for a whole year. I was confused, as I'd just requested a refund...
Well it turns out, because I wasn't aware that they didn't offer Whois Protection, I get a 100% refund of my money, AND I get to keep the domain name, along with a standard hosting package, for a whole year!
And after 60 days, I'll be able to push the domain to another company with Whois Protection.
I'm quite happy about this so thought I'd tell you all!