This Cookie Policy explains how SupportForums.net (“we,” “us,” or “our”) uses cookies and similar technologies to recognise you when you visit our website at https://supportforums.net (“Site”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
1. What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. Cookies are widely used to make websites work efficiently, improve user experience, and provide reporting information.
2. Types of Cookies We Use
- Essential Cookies: Necessary for the operation of the forum, such as user authentication and session management.
- Performance Cookies: Help us understand how users interact with the site (e.g., page visits, bounce rates).
- Functionality Cookies: Remember your preferences and improve usability (e.g., language, display settings).
- Analytics and Tracking Cookies: Used by services like Google Analytics to track visitor behavior and improve performance.
3. Third-Party Cookies
We may allow third-party services to place cookies on your device to provide analytics, advertising, or other services. These third parties include, but are not limited to:
- Google Analytics
- Cloudflare (performance & security cookies)
- reCAPTCHA
We do not control third-party cookies. Please visit their websites for more information about their cookie practices.
4. How You Can Control Cookies
You have the right to accept or reject cookies. You can set or change your cookie preferences by:
- Reaching out to a member of the community team to change your preference
- Adjusting your browser settings to block or delete cookies
Note: Blocking essential cookies may affect the functionality of the Site.
5. Legal Basis for Using Cookies
Under the GDPR, we must obtain your consent before using non-essential cookies. You will be asked to provide your consent when you first visit the Site.
Under CCPA, you have the right to opt out of the sale or sharing of your personal data derived from cookies.
6. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with a new "Effective Date."
7. Contact Us
If you have any questions or concerns about our use of cookies, please contact us at: hello@supportforums.net