We recommend that all members read and follow the below advise on how to keep your account secure when using the site:
Use a unique password - If another site is compromised then every other site where you use the same email/password combination is comprised too.
Enable two-factor authentication (2FA) - Adds an extra layer of security, much stronger than just a password
Keep new/suspicious login email notifications enabled
Never share your password or two-factor authentication code with anyone, including staff
Ensure you've read our guidance on staying anonymous if you're concerned about revealing your identity
Important
Staff will never ask you to reveal personal information, your password or any details about your identity under any circumstances*
Anyone can be impersonated, including staff - be wary of off-site communications
Official communication from staff will be handled directly with you via the on-site private messaging system and where required via the email address registered to your account
If in doubt, even using on-site communication and speaking to staff simply refuse any request to reveal your personal information, account details or identity
*Some personal information is visible and may be discussed with you by Community Managers for on-site transactions and purchases via our store.
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