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Introductions

With no log posted:

Hi,

Please read and follow 'this' and post all the logs you receive in your next reply. I shall analyze them and see whether you are infected or not.

Thank you

Code:
Hi,

Please read and follow [url=http://www.supportforums.net/showthread.php?tid=12900][b]'this'[/b][/url] and post all the logs you receive in your next reply. I shall analyze them and see whether you are infected or not.

Thank you

==
With HJT log posted:

Hi,

Please be patient as I analyze your log for any infections present on your system. If found, I will present you the proper removal instructions for disinfecting your system.

Please do not create any new threads on this while we are working on your system, as it wastes another volunteer's time. Also, while we are working on this system, I'd appreciate it if you do not install any new software, as it may hinder our process.

Thanks for your patience.

Code:
Hi,

Please be patient as I analyze your log for any infections present on your system. If found, I will present you the proper removal instructions for disinfecting your system.

Please do not create any new threads on this while we are working on your system, as it wastes another volunteer's time. Also, while we are working on this system, I'd appreciate it if you do not install any new software, as it may hinder our process.

Thanks for your patience.