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On Windows XP SP2 Laptop i cannot manually create Dial up connection cause option "Connect using a dial modem" & "Connect using broadband connection that requires a username are password are grayed out.

Modem is installed properly and able to query properly.

Pls help.

Important observation i am not able to start service "Remote Access Connection Manager" tried from Administrator account also.

Looks like you got a virus.
Remove any updates you have recently done then reinstall them along with any recently installed hardware/programs.

http://support.microsoft.com/kb/329441/

That explains your issue rather thoroughly. Enjoy

I didn't restore the Windows XP its happened on as it is system.

Still, you should try using their workaround fix to attempt to fix the issue.